Colour Threads by Priyanka ("we", "us") runs colourthreads.store. This policy explains what information we collect and how we use it.

What we collect: your name, phone/WhatsApp number, email, delivery address and PIN code, and your order history. Payment details are handled by our payment partner — we never see or store your card or bank details.

Why we collect it: to process and deliver your orders, send you order updates, answer your questions and improve our store.

WhatsApp: when you share your number, you agree to receive order updates and login codes on WhatsApp. Promotional messages are sent only if you opt in, and you can opt out any time by replying STOP.

Sharing: we share only what is needed with our courier partners (to deliver your order), our payment partner (to process payment) and our store platform (to run this website). We never sell your data.

How long we keep it: for as long as needed to serve your orders, and as long as the law requires for tax and accounting records.

Your choices: you can ask us to see, correct or delete your information by writing to colourthreadsstore@gmail.com.

Last updated: 19 September 2026